Why Choose Viking Travel

Planning a trip today can be confusing, expensive and time consuming. The best thing our agents do is to match up the traveler with the vacation that's right for them.  Our professional travel consultants rely on  building relationships with you, our clients, to learn your interests, lifestyles and your travel preferences.

Below is a list of some of the reasons we think you should choose Viking Travel.

1. Our ability to provide the best options and prices.

It is not always - just about price. Our clients look to us to provide the best overall solution to their individual travel needs.  No two customers are alike. What works for one may not work for another. We take the time to better understand you and what you envision for your vacation experience.

2. We will save you money.

Saving money is also - not just about price. It is more about value. We know the cheapest is not always the best. When we talk to our clients about saving them money, "value for their money" is what they say they are really looking for.  This is where we provide a discernible difference. By properly understanding our customers upfront, we can recommend relevant offerings and also provide cost saving strategies. Moving a date, changing the location of a room/cabin, being open to flight options, etc., all can offer more value and save you money. We can add to your experience by sending a bottle of wine, providing a special land package, a specific escort or other customer amenities. We can also use our clout to obtain the best possible in seemingly impossible situations: whether it's airline seats, hotel rooms or cruise space, simply stated: as a respected travel agency our travel agents have more buying power. 

3. We offer product knowledge and experience.

Our clients rely on our industry knowledge, experience and insight. This is one of our most important attributes next to the offering of pricing and product options. Our travel agents have the proper training, knowledge, industry relationships, and expertise. We are strong advocates of continuing education thru fams, (Familiarity trips), site inspections, personal travel experience, promotional information, supplier websites and training, past customers, etc. Our insight is what our customers appreciate about us.  We offer more than just a brochure or handout. In addition, our accreditations are what build trust and credibility, because our travel specialists have made the financial commitment to be the best.

4. We have the ability to answer questions about your safety and security.

Safety and security have always been on the minds of our clients. Since 9/11, it has become more important than ever. Our customers come to us because we provide them with up to date information on travel destinations, whether it is political, health related, terrorism, airline or weather related.  In the world we live in today, this information changes rapidly and may be  critical.

5. We'll save you time.

We live in a time deprived society. Our clients tell us they "have no time."  The value we offer is our ability to provide a personalized travel experience at the right quality and price and most importantly, we save time and energy for our customers. Our travel specialists work hard; clarifying the fine print, such as cancellation penalties and restrictions and in addition they each have the insight to match the right travel product at the right price with the appropriate need. Like a personal shopper, our agents provide one-stop shopping for travelers who require air arrangements, rental cars, cruise accommodations, hotel stays, or who have special needs - with suggestions that are in their best interest at the forefront, not the supplier.

In fact, our clients turn to us to act as their personal travel concierges and consultants.

We know price is important, however, our clients tell us they prefer us because we give them more. We also serve as their advocate in the event something inadvertently goes wrong.

Being knowledgeable, saving time and energy, offering the best options, staying current with safety/security issues, and delivering the best value are attributes we offer every traveler.  And our clients know they can count on us.  In fact, they often tell us that these attributes are much more important than price.

Our number one goal is to make your vacation an outstanding experience, from the planning stage to your safe return.  In order to accomplish that, we pay close attention to your wants, desires and special needs to ensure everything is just perfect.

Our goal is to retain you as one of our valued clients. This is how we measure our success.

On behalf of our entire staff - we look forward to serving you!
Peg and John Haskins

Email or call one of our offices today to get started on your next vacation. 

Westmont, IL: 800-233-3963
Naperville, IL:  800-523-0911
Katy, TX:  800-459-3996