Help Other Travelers
If your travels were memorable - or you appreciated the service you received ... or just want to comment on your experience - let us know in a brief note. Your letters and emails help us - help other travelers. Send your comments and photos, by email or "snail mail," to your travel specialist today! Click here to Reach an Agent. And and please -- include photos if you have them!
If you contact your specialist with your comments we may post your testimonial here or throughout the other pages of our website.
We appreciate your booking our Scandinavia/Russia Cruise ~ the ports of call were wonderful and culturally enriching. The mini-suite you chose for us had more than ample space with a beautifully angled balcony … the tray of canapés you sent welcomed us warmly aboard the Regal Princess ~ a BIG thank you!
We were blessed with good weather and health throughout the cruise!
LOTS of great memories!!! Thank you!
Joy & Rick
Dear Viking Travel and Cindy -
Alaska’s Inside Passage aboard the Celebrity Solstice
We were celebrating our 50th wedding anniversary, but I had major back surgery in March and was not sure about making our trip.
We cannot say enough about the Celebrity staff and them accommodating me. I was using a walker for this trip and asked for special needs. Upon arrival at the dock for departure, we checked in at the curbside area for assistance. They had my name on a list and had a wheel chair ready for me to transport me on board. They stayed with us through security and delivered us to our stateroom.
The accommodations, food, beverage service and the ship were exceptional. We have been on other cruise lines, but we feel Celebrity knocked it out of the park. The entire staff was friendly and willing to help me anyway they could.
I wanted to thank you for your efforts in making this a memorable trip and making the necessary accommodations required for me to be able to go on the trip. I would recommend Celebrity Lines anytime. Compared to other cruises, they were much more efficient; they had the system down.
Ken and Linda
Hats off to Viking Travel for an amazing family vacation in Punta Cana, Dominican Republic!
Kim Schneider is a rock star!!!! I have been singing her praises to anyone who will listen!! Kim went above and beyond from day one; from helping us choose the location (& there were many!) & making sure ALL of our "6" needs were met, to taking care of every last detail down to our seating on the plane-this trip could not have gone any smoother thanks to her hard work. This is our second trip through Viking and they/she did not disappoint! We will never travel anywhere without their service. I can't express enough - the value of the peace-of-mind it gave us to know that Kim Schneider & Viking Travel "had our back" & EVERYTHING was taken care of. I was even more impressed that the customer service does not end when your trip does! On top of welcome home emails, we received a fantastic personalized photo album to commemorate our family vacation! From the tips of our newly tanned toes we extend a heartfelt thank you to Kim & Viking for an unforgettable experience!!
Jennifer, Paul, & family
Oh my gosh, absolute time of my life!! New Zealand - What an amazing country. I met some forever friends in those three weeks and we are still chatting everyday! I took full advantage of almost every extra activity that was available to me through G-adventures. I went skydiving, canyon swinging, white water rafting, horseback riding, bungy jumping, swam with dolphins, and all the hikes and bikes we could do!!! Still trying to come down from such a euphoric high from what has to be the most magnificent place on earth, possibly still suffering from a bit of jet lag too. The best 3 weeks of my life. I can't thank you enough for everything you did to help make this happen for me!!!
Our Chile vacation was fantastic! Thank you for all your help with the arrangements. Here's a few thoughts/observations in case you have other clients interested in this trip:
Atacama Desert - This segment was better than we expected. San Pedro has a lot of very interesting attractions, and during our stay one of the volcanoes had a minor eruption. The Alto Atacama Resort did everything right with good excursions, comfortable rooms & good food. I would strongly recommend it.
Easter Island - This ended up being our favorite segment. The archeological sites are extremely interesting, and our local guide, who was a native Rapa Nui, was both knowledgeable and conscientious.
Santiago - We had a very good guide and an the hotel was excellent. Santiago was an interesting city to explore, and having some free time in the afternoon worked out well.
Patagonia - The mountains do not disappoint, and there is a lot to see - including some unique South American animals!
Lee and Kathy
Our trip could not have been better!
We really enjoyed the Viking River Cruise. The company, employees and the accommodations could not have been better! The weather was beautiful, the food was really good; of course the sites were beautiful...the local tour guides were fabulous, we met some really nice people; we had no problems whatsoever.
We were even met by a Viking employee at the Munich airport to walk us through the airport and make sure we got to the right place to check in and find our gate. It was ALL ABOUT customer service.
It was a 10 out of 10. Two thumbs up, great trip!
Mary Beth & Frank
Our vacation was fabulous! Because of you, everything went so smoothly. We loved all of the activities, the three best things were the cooking class, & the two concerts.
All of our tour guides were great. We quickly mastered the subway system and were able to easily get wherever we wanted to go. We also loved just sitting in the cafes with a warm baguette and a plate of cheeses and watching the world go by.
The ship was great. I loved that you had a choice of outings depending on how strenuous they were. I stayed with the "gentle walkers," and that worked out really well. The food was wonderful. We loved sitting on the upper deck at night.
Thank you so much for everything you did for us, Peg. It was the trip of a lifetime.
Henry & Mary
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